Wooden Christmas Advent Calendar – Winter City Countdown
Free shipping
Handmade
Premium Materials
Eco-Friendly
Long-Lasting Keepsake
Personalized
Product details
Shipping & Returns
Shipping Policy: All orders are processed within 1–3 business days. We offer Standard International Shipping (7–21 business days) and Express Shipping (3–7 business days). Shipping costs are calculated at checkout. Please note that customers are responsible for any customs duties or import taxes, and delays are possible due to external factors. Tracking information is provided via email once the order is shipped.
Returns Policy: We accept returns within 30 days of delivery, provided the item is in unused, new condition with all original packaging and tags. To start a return, please contact us at graver.studioo@gmail.com. Refunds for approved returns are processed automatically to your original payment method within 10 business days. Note that custom items, sale items, and gift cards are final sale and cannot be returned.
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About Product
We create unique, author-designed wedding décor (card boxes, sand sets, signs) that is fully personalized to your needs. Each piece is handcrafted in our family workshop using premium birch plywood and acrylic, guaranteeing exceptional quality and originality as a lasting family keepsake. We never copy other designs.
Why choose us
Graver Studio is a family-owned business rooted in the heart of Ukraine, dedicated to crafting personalized wedding essentials. Each piece is a testament to our passion, tradition, and unwavering commitment to quality, ensuring your love story is uniquely celebrated.
Frequently Asked Questions
Unfortunately, we do not take on such projects, as this goes against the principles of our brand. We create only unique wedding items — wedding card boxes, sand ceremony sets, ring boxes, and gifts for newlyweds — designed individually according to your style and preferences.
Yes, of course! We understand that circumstances may change. If you wish to cancel your order, please notify us within 24 hours of placing it, and we will issue a full refund.
Absolutely! We can add your personal design or logo to any item for an additional fee. We specialize in custom wedding designs, so we will be happy to tailor the product to your wishes. Feel free to contact us — our manager will gladly assist you with the process.
Yes! After placing your order, you will receive a digital proof. We will create a visual preview so you can see what your item will look like. If any adjustments are needed, we will be happy to make them. We are with you every step of the way!
Personalized items — such as wedding card boxes, sand unity ceremony sets, or wedding gifts — cannot be returned or refunded, as they are made individually just for you. For non-personalized items, please contact us to clarify the return conditions.
We do not provide refunds for personalized items, as they cannot be resold — they contain your name, photo, or custom design.
If your parcel is being returned, please contact us immediately. Our support team will help resolve the situation and arrange a new delivery as quickly as possible.
We carefully package every item, but unforeseen situations may occur during shipping. If your order arrives damaged, please notify us as soon as possible. We will review all possible solutions and do our best to ensure your satisfaction.
If you have any questions, please contact us using the following contact details:
Graver.studio
Andrushko Anna
graverstudio.business@gmail.com
+38 093 617 46 18
Ukraine, Kiev region, Hlevakha, Okruzhna street 40
Follow us on Instagram @graverstudio